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1. What is Best of the Best?

The Best of the Best Timed Event Rodeo is a competition for high school rodeo athletes competing in the events of tie-down roping, barrel racing, breakaway roping, pole bending, goat tying, steer wrestling and team roping. It is NOW open to 6th, 7th, 8th, 9th, 10th, 11th, or 12th grade in the 2019-2020 school year. 

2. Where and when will the rodeo be held?

Best of the Best 2020 will be held Tuesday, June 23rd- Saturday, June 27th, 2019 in Gallup, New Mexico at Red Rock Park Arena.  RV check-in will be available starting Sunday, June 21st and registration will begin on Monday, June 22nd at 8:00 am with a mandatory meeting on Monday, June 22nd at 4:00 PM in the grandstands.

3. How much will the event pay?

Event payouts are of course based upon actual participation. There is NOW $24,000 in added money guaranteed for the rodeo. 80% of entry fees will be paid out. Payouts are expected for 1st round, 2nd round, short go, and for average winners. In addition, average winners will receive a saddle; reserve average winners will receive a buckle all go round winners will receive Classic Equine protective boots.

Contestant parent event average winning teams will receive "Hot Heels" roping machines. 

4. What are the entry deadlines?

* We are only accepting online entries.  All entries must be submitted by 11:59 PM on June 8th, 2020.  No exceptions.

What documentation is required for registration?

In order to register for Best of the Best 2020, a contestant must have been enrolled in the 6th, 7th, 8th, 9th, 10th, 11th, or 12th grade of the 2019-2020 school year.

The following items are required:

1. Proof of enrollment in the 2019-2020 school year;
2. Notarized release (download entry form from website for release form).

These items may be e-mailed to Andy Tedder atgallup2020@gmail.com.  You may also bring the documents with you to the rodeo.  

 You will also need a current Coggin’s for each animal upon arrival at the rodeo grounds.

If you have questions or wish to confirm receipt of your registration, please call us at (505) 879-6181

5. When is check-in?

RV and Stall check-in will begin on Sunday, June 21st, 2020 at noon. 

Contestant check-in will begin on Monday June 22nd @ 8 am. There is A MANDATORY MEETING this year on Monday, June 22nd @ 4:00 P.M. in the grandstands.

6. When will the Draw be posted for 2020?

The draw will be posted on the website and Facebook on Friday, June 19th at 8:00 am.  Draw outs will be handled with a vet or doctor’s release ONLY! NO EXCEPTIONS! 

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1. When do I need a building permit?

Whenever you are performing any of the following activities:

• New Construction – Residential or Commercial
• Remodeling Work – Residential or Commercial
• Additions to a Structure – Residential or Commercial
• Renovations or Repairs to a Structure – Residential or Commercial
• Fences Greater than Four 4 Feet in Height
• New Sidewalks and Access Cuts
• Demolition Work
• Excavation Work
• Asphalt / Overlay
• Roof Overlay, Re-Roof and or Structural Roof Renovations

2. How soon can I start work?

Work may be started when you have complied with all plan specifications, have complied with licensing requirements when necessary, have paid your fees, and have secured a building permit through the City of Gallup Planning and Zoning Department.

3. When is my project inspected?

You must call for an inspection at the following stages:

• Footing/Foundation Inspection. Prior to pouring concrete (reinforcement must be in place).
• Concrete Slab / Under Floor Inspection. Prior to pouring concrete. Be sure to call for plumbing and/or electrical inspection(s) prior to your footing and foundation inspection.
• Framing Inspection. After framing is completed and prior to sheetrock installation. Plumbing top out, mechanical and electrical rough-in inspections must be completed prior to framing inspection.
• Inspection required after lath or gypsum board is installed. This must be done prior to stucco installation.
• Final Inspection. Please call for plumbing, mechanical and electrical final inspections prior to your general construction final inspection.

NOTE: The City inspector will not conduct any general construction inspections until the plumbing, electrical and mechanical inspections have been passed.

Failure to obtain all required inspections will result in the permit becoming null and void.

4. What are the most common problems and how can I avoid them?

• Using unlicensed contractors for work. There are numerous liability issues for the owner should something go wrong in this situation. Using a licensed contractor ensures the use of licensed journeymen as required by law.
• Failure to conform to all applicable codes. The State International Construction codes, in addition to local codes and ordinances, shall be utilized for all building permits issued.
• Failure to pay all applicable permit costs. City ordinances determine the fees due for your project. Payment is required for all permits. There is an additional charge for Plan Checking and a Zone Check Fee included with the Permit Fee.
  
• Red Tagging. The Building Inspector will stop work when the project is not in compliance or if the required permit(s) are missing on a job. You'll avoid a work stoppage by complying with the appropriate codes. Any project that has been red tagged shall be assessed a "double fee" when a permit is acquired.
  
• Non-compliance with zoning ordinances. All permits must comply with the city zoning ordinances. Call ahead to learn about specific requirements and avoid disappointment.

5. What do I need to install a sign?

Please complete and submit a sign permit application. Once your application has been approved, your sign must be installed by a licensed New Mexico contractor.

Download the sign permit form

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1. I am interested in relocating my business to the Gallup area. Where can I obtain assistance?

The Greater Gallup Economic Development Corporation (GGEDC) has been established to work with prospective businesses within or relocating to Gallup. GGEDC can assist with:

• Property and building location services
• Incentive and grant programs
• Demographic data and community profiles
• Access to GIS data
• Connecting with local resources

Visit the Greater Gallup EDC website

2. What licenses are required to start a business?

The city clerk assists business with the necessary filings for a city license. Please visit the city clerk's page for assistance and additional information.

3. Where can I get help and information about constructing or remodeling a facility for my business?

Our Planning Department can assist you with all of your questions regarding facility plans, zoning, inspections, and code compliance. They also act as the liaison with the members of the Gallup Task Force that are involved in the plan review process.

4. How can I get assistance with utility services for my business?

You can establish a commercial account for utility services with the city's Customer Care Division. Gallup Joint Utilities also has an engineering team that can assist with planning and development of necessary infrastructure to serve your business.

5. How do I sell products and services to the city?

Our Purchasing Division is responsible for procurement city-wide. Please visit the Purchasing pages to learn about vendor requirements, purchasing procedures and policies, and upcoming bid opportunities and requests for proposals.

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1. Can the city attorney give legal advice or represent private citizens?

No. The Gallup City Attorney’s Office cannot provide legal advice to or represent private citizens or residents. The city attorney is the lawyer for the city government. Citizens requiring private legal advice need to consult a private attorney.

2. Where do I go if I want to file a civil suit against someone who owes me money?

Depending on the amount, either Magistrate Court in Gallup or McKinley County District Court. You can contact the Magistrate Court at (505) 722-6636 or the District Court Clerk’s Office at (505) 863-6816.

3. Where can I get help for other legal matters?

Here are some references to other legal resources:

• McKinley County issues: County Attorney’s Office: (505) 863-1400
• Criminal Prosecution - District Attorney’s Office: (505)722-2281
• Criminal Representation - Public Defender’s Office: (505) 863-4780
• Legal Advice and Representation for private or personal legal matters - Contact the New Mexico Bar Association (505) 797-6000
• Legal Services in Civil Cases for low-income New Mexico residents - New Mexico Legal Aid: (505) 722-4417

4. Can I get help with a landlord-tenant dispute?

Yes. Contact the New Mexico Legal Aid at 1 (833) 545-4357or visit their website for more information. New Mexico Legal Aid

Visit the Landlord-Tenant website

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1. How do I contact a city department?

Visit the Staff Directory to find all City of Gallup department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the Frequently Asked Questions section to easily find answers to the questions you ask the most.

3. How do I report graffiti and/or request removal?

If you observe someone in the act of painting graffiti, please call the Gallup Police immediately.

To report graffiti problems, please call the city at (505) 726-1256. We will attempt to remove the graffiti as manpower becomes available.

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1. What does the city consider to be a weed?

City Ordinance defined weeds as all rank, noxious, poisonous, harmful, unhealthy vegetation, deleterious to health, and shall include, but is not limited to, the following names plant families: Mustard Weeds, Pigweeds, Russian thistle, Ragweeds, Kochia.

2. Who is responsible for the weeds located on or around my property?

It is duty of any owner or any occupied or unoccupied property to cut the weeds and remove the cutting or any accumulation of weeds as often necessary in order to comply with the provisions in the City Ordinance. This includes the area located between the property line and the middle of the alley adjacent to the property, and the area located between the property line and the curb, any group of high weeds, or any accumulation of weeds.

3. What can I do about a neighbor that is on violation of the weed ordinance?

You can contact the Code Enforcement Office at 505.863.1240 or file a report online at the City of Gallup website: www.gallupnm.gov under the “Report A Concern” tab.

4. What do I do if I receive a Notice of Violation?

The property owner will need to contact the Code Enforcement Office to determine what steps are needed to remediate the violation. The City Code Enforcement Officer will work with the property owner to a reasonable extent, if the property owner fails to take action then it will be turned over to the City Attorney for legal action that may include filing of a criminal complaint with Municipal Court with a lien placed on the property.

5. Why is the city concerned with my property's appearance?

Weed overgrowth are not only known for allergies but are also hazardous to individuals and pets on the premises. Overgrowth of weeds due to irregular maintenance can lead to hazards that include: providing breeding grounds and shelters for rats, mice, snakes, mosquitoes, and other vermin; insects and pests; fire hazards; further weed growth; potential hiding of other hazards such as debris that could may cause injury or harm to individuals on the property.

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1. How do I start service?

Please pick up an application or download one from the website. Complete it and return to the Customer Care counter at City Hall. You’ll also need your driver’s license (one for each person to be listed on the account), proof of residency, and a deposit.

For proof of residency, renters should bring a copy of their lease; owners should bring a copy of the warranty deed indicating the property address they purchased. Deposits are computed based on two month’s of historical consumption at the service location. Please contact Customer Care if you’d like the estimated deposit for an address.

2. How long will the city hold my deposit?

After twenty-four consecutive months of maintaining your account in good standing, we will credit the deposit back to your account. You can also receive a refund of your deposit as a check.

3. If I previously had an account, can I restart it?

Yes, you can restart an account. We still ask you to complete an account application however to update your information (address, phone number, employment changes, etc.). Please note: if you’ve left an outstanding bill, you will be asked to pay off that debt before we can restart the account.

4. How do I discontinue my services?

To terminate services with the city, please complete a Discontinue Services Form and return it to Customer Care. You can return it in person, by fax, U.S. Mail, or email. Also, you can email Customer Care to request termination; we may ask you for personal identifying information in order to verify the request.

5. How do I move to a new location within the city service area?

Please contact Customer Care. We can transfer your account deposit and any current charges to your new service location.

6. How can I pay my bill?

You can pay your bill in several ways:

• Pay by mail - Simply mail your billing statement coupon with your check.
• Pay online - You can visit our utility payment section here at the website and make your payment using a major credit card. You can also setup auto-pay by credit card, check your current balance, and review past utility consumption online. We do not charge a convenience fee at this time for using a credit card for payment.

7. What forms of payment are accepted?

We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also accept personal or corporate checks. In addition, we will accept cash and money order payments only at our service counter at City Hall.

8. Can I disclaim responsibility for my renter’s utilities?

To disclaim responsibility under New Mexico statutes, the owner or property manager must complete a Disclaimer Form for each new tenant prior to their move-in. Disclaimer Forms are available online and also at the Customer Care counter.

9. How can I have the utilities kept on after my tenant moves out?

Owners and property managers may request that utilities be reverted to their responsibility upon tenant account termination. Please complete a Revert Form and return it to Customer Care.

10. How can I obtain utility consumption statistics for my properties?

Basic information will be provided without charge up to 10 pages of information. Reports requiring research or that are more than 10 pages in length will require payment of research fees and copying charges under the current fee schedule.

11. What happens if a tenant leaves an unpaid utility bill?

If a tenant leaves a bill at your location, the property owner is responsible for payment unless a disclaimer has been properly filed. If you have questions about this, please contact Customer Care for details.

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1. How do I create an online account?

Before you begin you'll need to have your utility account number, and last four numbers of the social security number that was used to set-up the account. Your account number can be found on any billing statement.

1. Go to utilities.gallupnm.gov and go to "New Users: Start Here" and click "Create a Profile".
2. Enter your ACCOUNT NUMBER and last 4 of SSN. Click "Next."
3. Enter a valid e-mail address and create a password and click "Next."
4. The system will send an activation e-mail to the address you provided. Check your "Junk Mail" as it may have gone there. Inside the e-mail, click on the link to activate your account.

This will complete the registration process.

Access your account now

2. What do I do if I signed up for an account but never received a confirmation e-mail?

Check your spam folders to see if the confirmation e-mail was flagged by your e-mail system. Be sure to allow e-mail from NoReply@GallupNM.gov to prevent your spam filters from deleting city messages.

If you still cannot find your confirmation e-mail, please contact Customer Care for assistance.

3. I forgot my password. What do I do?

Go to the account access home page and click on FORGOT PASSWORD. Enter your E-MAIL ADDRESS. The system will send you an e-mail with your account password so you can login. You only have 1 hour before the link expires. Check your Junk Mail folder if you haven't added "NoReply@GallupNM.gov" to your approved contacts.

If you changed e-mail accounts, contact Customer Care to have your information updated. Please be ready to verify your identity with the Customer Care representative.

Access your account now

4. Why won't the system allow me to set-up Automatic Payments?

As a security measure for your protection, we do not want to store any credit card information. If you would like to set-up automatic payments, you will have to arrange for that with your banking institution.

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1. How do we obtain a new service or upgrade an existing service?

Contact Utility Engineering for assistance at (505) 863-1289. We can conduct a site visit, review your plans and create a quotation for installing or upgrading your electric service. Learn More about our Engineering team

2. Who do I contact to help locate underground utilities?

Dial 8-1-1 for New Mexico utility location services. You are required by law to call before you dig; if you damage or destroy underground utilities, you could be injured or killed, or you may be held financially responsible for the cost of repairs.

New Mexico 811 Service

3. Will the city trim my trees?

Generally, we will not trim your trees. We only trim branches which may be causing imminent danger to power lines in their proximity. We will not do major trimming or tree removal; those tasks are the responsibility of the customer. Furthermore, if your trees should damage or fall on electric lines, we may bill you for the cost of repairs.
Contact Utility Dispatch

4. Who do I call for street light repair?

If you observe a street light that is not working, please call Utility Dispatch at 505 863-1200 and provide the exact location of the light.

5. How do I obtain an application to add a grid tie PV system to my utility service?

Visit http://www.gallupnm.gov/documentcenter/view/313 and call 863-1375.

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1. What is my EAP benefit?

The EAP is a free, professional and confidential counseling program designed to assist employees with anything they perceive to be a problem. All of our counselors are licensed professionals with extensive experience in the field of brief counseling. The intent is to problem-solve within the number of sessions allowed by your EAP benefit. If the issues require additional services, our counselors will help you access your mental health benefits, community resources, self-help groups or other services quickly and efficiently.

2. Are services confidential?

All EAP services are confidential. If information needs to be released, your written permission is required.

3. Who can use my EAP?

Employees and their immediate family members living in the same household can utilize EAP benefits.

4. What does it cost?

The benefit is pre-paid by your employer and is free to employees and their immediate family members living in the same household.

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1. Frequently Asked Question?

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2. Frequently Asked Question?

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3. Frequently Asked Question?

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1. How is land annexed into the city?

An annexation request can be initiated by either a land owner or the city. The basic requirements are:

• The land to be annexed must be contiguous to the municipal boundaries;
• The annexation applications must be signed by the owners of a majority of the acreage in the contiguous area;
• A map that shows the external boundary of the territory proposed to be annexed must accompany the annexation request.

Download the annexation request form

2. What are the steps in the annexation process?

1. Consult with the Planning Department.
2. Prepare the application and plat with the appropriate information shown
3. Submit your request with the processing fee.
4. The Planning Department reviews your request and distributes to the Gallup Task Force GTF for initial review and comment.
5. Planning Department returns GTF comments to the applicant for revisions prior to submittal to the Planning and Zoning Commission for consideration. If there are several comments or revisions to your submittal the Planning office will ask you and your project engineer to meet with the GTF.
6. Planning Department holds a public hearing and makes recommendation to the Planning and Zoning Commission. Your attendance or representation at the public hearing is required or action will not be taken. There is a deadline on the second Friday of each month to accept annexation requests to be considered by the Planning and Zoning Commission the following month.
7. The Planning and Zoning Commission makes recommendation to the City Council.
8. City Council holds a public hearing and makes a decision about the annexation request.
9. After a 30-day appeal period, owners sign the final plat. The annexation is complete once plat is filed with the County Clerk's Office.

Download the annexation request form

3. What are the general criteria used to evaluate an annexation request?

1. The area to be annexed must be within the "Urban Service Area Boundary" as delineated by the growth management maps. The maps are available in the Planning Department.
2. The annexation should be compatible and timely from the standpoint of the city's Master Plan and Growth Management Program.
3. The area to be annexed should be accessible and serviceable with all city services and utilities, either presently or in the foreseeable future.
4. The Configuration of the area to be annexed should be substantially compact and of regular shape.
5. The area proposed for annexation should be integrated with existing streets so that existing development will not be adversely impacted by the new development.
   Please refer to the annexation request form for complete details.

4. Can there be special requirements for certain annexation requests?

Yes. Please note the following:

1. Proposed commercial-industrial developments or residential development of twenty five (25) or more units are required to put together a written economic analysis per Section 1Q-6-1-C(2) of the Gallup Land Development Standards. The analysis is to outline costs as well as revenues to the City which would result from the proposed annexation.
2. Annexation does not automatically create legal tracts or lots of record from unplatted land. To create a lot of record, you also may need to submit a request for subdivision.

5. What are accepted grounds or a basis for re-zoning?

1. There was a mistake in the original mapping of the district for a particular area and the proposed amendment would correct this mistake. In most instances, a mistake would imply that the zoning district which was applied originally did not correspond well to the character of the existing land use in the area.
2. The exact location of a particular zoning district boundary is obscure or irrational or severs a lot area into two 2 or more zoning districts so that it is difficult to develop the lot area properly.
3. Due to changing circumstances of land use in the area, the proposed zoning district would be better suited to the area than the existing zoning district.
4. The land area within a rural holding zone designation has become appropriate for urban development as a result of availability of public utilities and services as well as the needs of the public.
5. The social, economic or environmental interests of the general public good would be better served by the proposed zoning district than the existing one.
6. The proposed change in zoning district boundaries is needed to bring the official zoning map into conformance with changes in the text of this title or with the city master plan.

Download the rezoning request form

6. How can I obtain the ownership and legal description for a parcel?

Contact the McKinley County Assessor’s Office at (505) 863-3032 or visit them at 201 West Hill Avenue in Gallup.

7. What are accepted grounds for a zoning variance?

1. Special conditions and circumstances exist which are peculiar to the land such as exceptionally irregular, narrow, shallow, or steep lots, or other exceptional physical conditions, structure or building involved and which are not generally applicable to other lands, structures or buildings in the same zoning district.
2. Literal interpretation of the provisions of this title would deprive the applicant of rights commonly enjoyed by other properties in the same zoning district under the terms of this title and would work an unnecessary and undue hardship upon the applicant.
3. The extent of the variance requested is reasonably related to what is needed to overcome the alleged hardship.

Download the zoning variance request form

8. I disagree with a decision of the planning department, Can I appeal it?

Yes, you may appeal a decision of either the Zoning Administrator or the Planning and Zoning Commission.

Download the appeal form

9. What can I do to minimize problems and expedite my requests with the Planning and Zoning Department?

• Please completely read the entire documentation accompanying permits and applications. We have detailed instructions explaining your responsibilities and the overall process.
• Ask questions if you don't know or aren’t sure about an issue. We are happy to work with you to make sure you fully understand requirements for permits and applications.
• Consult with the appropriate City departments.
• Avoid neighborhood opposition to your request. Let your neighbors know what is going on. Remember, no one likes to be surprised.
• Keep yourself informed about upcoming commission hearings. If you or your representative fail to attend a hearing, your request will not be heard.
• For requests requiring consideration of the Planning and Zoning Commission, please submit your application by the second Friday of the month to be scheduled for review by the Commission in the following month.

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1. Where can I get copies of reports?

Our Records Division can assist you with obtaining copies of accident reports, incident reports or other matters. Contact us at (505) 863-1348 during normal business hours for assistance. We are here Monday - Friday from 7:00 am to 5:00 pm.

Visit the Records Division page

2. How can I get a restraining order?

If you are seeking a domestic violence restraining order, contact the District Court, located on the second floor of the new McKinley County Courthouse building. The clerks will give you a restraining order packet to fill out.

If you are seeking a civil restraining order (meaning you are not in a relationship with the person) then you will have to consult a private attorney to file. The District Court does not have civil restraining order forms.

3. How can I report child abuse?

Every person who knows or has reasonable suspicion that a child is being abused or neglected in New Mexico must report the matter immediately to the Child, Youth and Families Department (CYFD) statewide child abuse hotline (1-855-333-SAFE [7233] or #SAFE from a cell phone), or to law enforcement or the appropriate tribal identity.

Visit the NM Child, Youth and Families Department

4. Who can help me with a stray or dangerous animal?

If this is an emergency situation, please dial 9-1-1. Otherwise, contact Animal Control at (505) 726-1453.

5. How do I file a complaint against a police officer or the department?

Please visit the Internal Affairs section for information and a downloadable complaint form.

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1. How do I contact the Airport?

The phone number for the Gallup Municipal Airport is (505) 879-0639.  KT Aero Aviation is the FBO and may be contacted at the following: 

KT Aero Aviation

2111 West Historic Route 66
Gallup, NM 87301
P 505.879-0639
After Hours Call Out: 505.879-6222
Email: operations@ktaero.com

2. How do I report safety concerns on a City right-of-way?

Please contact the Streets & Storm Drainage Division at 505-863-1237. After hours, please leave a message. You may also use the 'Report a Concern' feature of this website.

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1. How do I register for the vendor list?

The Purchasing Department maintains a listing of vendors classified according to materials, and services. Your firm may be placed on this list upon request by mail or in person. After your firm is placed on the list you will receive automatic mailings for sealed bids or proposals in the categories requested. Sealed bids are required for non-emergency items in excess of $20,000. More about vendor registration...

2. How are quotes and/or bids submitted?

Telephone quotes will be submitted as requested by the Purchasing Agent or buyers. Bidders must always properly identify themselves, giving unit price, delivery and payment terms. Quotes may be submitted by mail, fax, or in person. Informal written bids may be submitted by mail or in person to the Purchasing Department prior to opening date and time.

Formal sealed bids or proposals are to be submitted by mail or in person to the Purchasing Department prior to opening date and time. All bidders submitting bids or proposals that have assigned bid numbers, titles, and opening times should utilize the return mailing label or mark their envelope with the following information:

(1) Bid Title and Number
(2) Opening Date and Time

Late bids or proposals will be returned unopened to the vendor. Sealed bids and proposals are accepted in the Purchasing Office during normal business hours Monday through Friday (excluding holidays).

3. What professional affiliations does the Purchasing Division maintain?

We believe that in order to provide the citizens of Gallup with professional, qualified services, an exchange of ideas and techniques related to Purchasing, Administration and Management is essential. Therefore, we hold a membership in the New Mexico Public Procurement Association, the National Association of Purchasing Management, and the National Institute of Governmental Purchasing.

4. May I attend a bid opening? What about proposals?

Yes. Bid openings are public and you are welcome to attend whether your firm is engaged in bidding or not. Proposals are only received but not opened publicly in order to maintain confidentiality of the proposals until an award has been made.

5. What are the procedures for samples?

When samples are requested with bids, they are held until after award is made. Vendors submitting a sample of a product for trial use must do so at no cost to the City. All samples submitted shall be clearly marked.

6. How can I obtain bid and proposal tabulations?

Bid and proposal tabulations will be mailed to all bidders and offerors upon request. Anyone is at liberty to inspect proposals after award and bids after opening by calling the Purchasing Division. Bid awards may also be inspected online.

7. What is the dollar amount limit for small purchases?

In accordance with the Small Purchases Policy, authorized division personnel may issue Field Purchase Order numbers for goods under $1000 from local vendors only.

Only Purchasing personnel are authorized to commit the City for purchases in excess of $1000.

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1. Where can I recycle household items?

The Northwest New Mexico Solid Waste Authority's transfer station on Hasler Valley Road accepts many household items for recycling and/or safe disposal. They are open Monday through Friday 8 am to 4:30 pm at 107 Hasler Valley Road in Gallup. For complete details, please visit our recycling page or download the recycling guide listed below.
Download the recycling guide

2. What is a herbie?

A herbie (a.k.a. “herbie curbie”) is our standard plastic refuse container. It holds approximately 96 gallons of waste, or about 5 large garbage sacks. All of your waste must fit inside the herbie to be picked up.

3. What are the guidelines for using the residential collection service?

Please set your herbie out (wheels against the curb) no later than 7:00 am on your designated collection day. The herbie should be placed at least 5 feet away from all obstructions, such as vehicles, trees, mailboxes, etc. There is no set time for collection regardless of collection times provided in the past. Also, please bag your trash to prevent loose items from falling out of the container or truck.

4. Why wasn’t my herbie picked up?

There are several reasons why it may not have been picked up. First, if your herbie is overloaded or has large items in it such as construction material, dirt, branches, boards, or furniture, it will not be emptied. Please contact us to request an open truck to have these items removed (additional charges shall apply).

If the herbie was not out before the refuse truck arrived, or if it was obstructed in any way, it will be considered a “missed pickup.” If you want to have the herbie emptied, there will be a charge of $9.05 to have a truck return to your location.

5. I left some extra items next to my herbie but they were not taken. Why?

We no longer pickup extra items next to or on top of your herbie. You have several options:

• Upon your request, we will empty your herbie a second time on your pickup day for a charge of $9.05.
• If you regularly need additional pickups, we recommend obtaining a second herbie at a discounted rate of $8.72 per month. A one-time non-refundable delivery charge of $26.40 will be applied to your account, and the second herbie must be kept for a minimum period of one year.
• You can take extra items to the Northwest New Mexico Solid Waste transfer station, located at 107 Hassler Valley Road. It is open Monday through Saturday from 8:00 am to 5:00 pm. The transfer station charges a disposal fee for items it accepts.

For more information, please call the station at (505) 863-5776.

6. Does the city collect solid waste on holidays?

We collect garbage throughout the year on our regular schedule, except for Thanksgiving Day, Christmas Day, and New Years Day. Collections scheduled for Thanksgiving Day are made the next day on Friday. Collections for Christmas Day and New Years Day are made on either the next weekday or another designated day as announced by the city.

7. What are my responsibilities for care of the herbie?

Please keep your herbie clean by occasionally using mild soap and water. Bagging your trash will help keep the herbie cleaner. We will not change your herbie simply because it is dirty. The herbie assigned to you remains the property of the City of Gallup and will be repaired or replaced as needed due to normal wear and tear. You will be responsible for the replacement cost of any herbie damaged through negligence or deliberate acts.

8. What if I am unable to place my herbie at the curb?

If you cannot place the herbie at the curb, please place it as close to the street as possible without obstructing the sidewalk. Elderly or disable customers who may be physically unable to move the herbie to the curb may qualify for special assistance services. Please contact Solid Waste at (505) 863-1212 for information and an application form.

9. How do I order open truck services?

Call us between the hours of 7:00 am and 4:00 pm, Monday through Friday. The current residential charge is a flat rate of $35.76 per load (subject to change without notice) billed to your account. The open truck cannot haul the following items: rock, concrete, roofing shingles, large auto parts, dirt, or bulk construction debris. Items must be placed outside fenced areas, away from obstructions, and as close to the street as possible. Our drivers and trucks do not enter private property due to liability concerns. If you are planning to use this service, please call at (505) 863-1212 us before setting your items out, as we may not be able to immediately service your residence.

10. What is the free open truck program?

During the months of May and October, the Solid Waste Division will provide two free open truck pick ups per account each year for customers in good standing who reside within the Gallup city limits. This service is limited to weeds, grass / bush clippings, tree branches, and normal residential bagged refuse only. The following items will require additional open truck or roll-off services (fees will apply): dirt, rocks, roofing materials, auto parts, appliances, furniture, debris resulting from remodeling, construction, or demolition. Please call our office at (505) 863-1212 to schedule your pick up during these months.

11. How do I obtain free dumping coupons?

The Solid Waste Division provides three dump coupons per account each year for customers in good standing who reside within Gallup city limits. These coupons are valued at $7 each and are good for disposal of up to 300 pounds of refuse at the transfer station located at 107 Hassler Valley Road. Coupons may be obtained at the Customer Care counter at City Hall during normal business hours. Customers are responsible for any additional charges exceeding the coupon value.