City of Gallup News

Posted on: September 6, 2017

SCAM ALERT: Utility Customers

The City of Gallup wishes to advise its utility customers to be on alert for a consumer scam.  Recently, several customers have reported receiving phone calls demanding payment for a delinquent utility bill to be paid with a credit card over the phone to prevent the shutoff of utility services.  The City of Gallup will not call its customers to demand payments to be made over the telephone by credit card to prevent shutoff due to delinquent status.  Should the City of Gallup contact you regarding your bill, the caller identification will state that the call is from the “City of Gallup.”  If you have any questions regarding your account, please contact the City’s Utility Customer Care Division at 863-1201.

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